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Privacy Policy

Kidvive respects customer privacy and takes reasonable measures to protect personal information collected through https://kidvive.com/.

  1. Information We Collect
    We may collect customer names, phone numbers, email addresses, billing and delivery addresses, order details, and information necessary to process payments and provide customer support.
  2. How We Use Information
    Customer information may be used to:
  • Process and deliver orders.
  • Confirm purchases and payments.
  • Provide customer support.
  • Manage returns, refunds, and cancellations.
  • Improve website functionality and security.
  • Comply with applicable legal requirements.
  1. Payment Information
    Online payments may be processed by third-party payment service providers. Payment information is handled according to the relevant provider’s processes and security requirements. Kidvive does not intentionally store full payment card details unless expressly supported and appropriately secured.
  2. Sharing of Information
    We do not sell customers’ personal information. Information may be shared with payment processors, delivery and logistics providers, website service providers, or competent authorities when necessary to fulfil orders, operate the website, provide services, or comply with legal obligations.

Such sharing will be limited to what is reasonably necessary for the relevant purpose.

  1. Third-Party Services
    Third-party service providers may process information under their own applicable privacy policies and contractual obligations. Customers should review those policies where relevant.
  2. Data Security
    We take reasonable administrative and technical measures to protect customer information against unauthorized access, disclosure, alteration, or loss. No online system can guarantee absolute security.
  3. Data Retention
    Information is retained for as long as reasonably necessary for order fulfilment, customer support, recordkeeping, dispute resolution, and legal compliance.
  4. Customer Requests
    Customers may contact us to request access to, correction of, or deletion of their personal information, subject to applicable legal and recordkeeping requirements.
  5. Policy Updates
    Any changes to this Privacy Policy will be published on this page.
  6. Contact Us
    Website: https://kidvive.com
    Email: info.kidvive@gmail.com
    Address: Road 1/1, Block: 03, Plot: B, Section: 07, Pollabi, Mirpur Dhaka-1226
    Phone: 01810-996499